Artist Services and Event Coordinator (part-time)
Reporting to: Assistant Curator and Production
The Organization
Founded in 1973, Vancouver New Music engages communities in the exploration, creation, and experience of progressive and outstanding new music. VNM is dedicated to exploring and contextualizing new music and sonic art through concert presentations, festivals, community, and workshop events. VNM regularly commissions and premieres new works by Canadian composers, presents leading and emerging electroacoustic and electronic music artists, international composers and performers, sound installations and music theatre. VNM presents an annual festival that focuses on a different theme each year within the new music landscape, exploring the interaction of contemporary music with other disciplines, such as theatre, installation, and media arts. Other activities include lectures and workshops with visiting artists, ensemble workshops and presentations open to the community, and other sound art and new music-related community events.
Working at Vancouver New Music
What you can expect while working at Vancouver New Music (VNM) is a collaborative work environment, open to new ideas and a culture mixing professionalism and our passion for the performing arts. We’re looking for passionate, motivated people to join us in making Vancouver New Music a locally and internationally recognized music organization.
Equal Opportunities
Vancouver New Music aspires to be an Equal Opportunities Employer. No job applicant or employee shall receive less favourable treatment on the grounds of age, disability, family circumstances, gender identity, marital status, race, religion or belief or sexual identity. Vancouver New Music will endeavour to meet the access and support needs of applicants as much as possible. If you have any access requirements or require reasonable adjustments to enable you to attend an interview, please notify us.
Job description
Reporting to the Assistant Curator and Production, the Artist Services and Event Coordinator is responsible for overseeing all front-of-house activities. This is a part-time position based on a 21-hour work week. The typical working hours are Tuesday to Thursday, 9:00 a.m. to 5:00 p.m.; however, the schedule varies in response to presentation activity. Working occasional weekends and evenings is expected.
Responsibilities
Vancouver New Music Society
- Supervise and prepare all the box office policies and procedures.
- Oversee all ticket activities, including but not limited to: ticket sales, ticket exchanges, group sales enquiries, and ticket donation enquiries.
- Ensure the highest level of customer service is provided to all patrons.
- Maintain accurate patron data, sales records and event statistics.
- Statistics reporting to various stakeholders and funders.
- Coordinate and oversee all front-of-house activities at events, including box office and signage.
- Maintain the VNM volunteer database and coordinate volunteers as required.
- Participate in volunteer recruitment and appreciation activities/events.
- Assist with artist support and services as needed.
- Coordinate backstage artist hospitality.
- Assist with artist logistics as needed (i.e., travel, accommodation, and per diem).
Other
- Provide operational and project support to other team members as needed.
- Coordinate office supply procurement and office cleaners as needed.
- Support fundraising and marketing efforts of Vancouver New Music, as needed.
- Provide event management assistance, as required.
Qualifications
- Minimum two to three years of experience in a performing arts environment
- Excellent communication skills
- Ability to communicate clearly and effectively over the telephone, in person and via email
- Proficient in using online ticketing services to host events (e.g., Showpass, Square, Eventbrite, Brown Paper Tickets, The Point of Sale, etc.)
- Proficient in using Google Suite and Microsoft Office (Word, Excel),
- Experience with the Apple operating system and hardware,
- Detail-oriented, reliable,
- Ability to multitask,
- Excellent time management skills,
- Someone who can take initiative and ensure tasks are completed fully,
- Ability to create efficient systems/procedures and ensure staff compliance, and
- Analytical skills.
Part-time position
It is a part-time position (21 hours per week). Working hours are typically Tuesday to Thursday, 9:00 a.m. to 5:00 p.m.; however, some flexibility is required to accommodate evening and weekend work related to events and performances.
Work from home one day a week, in the office the other two.
HOW TO APPLY: Please submit your covering letter and resume via email to careers@newmusic.org
Application deadline: October 17, 2025
