Chan Shun Concert Hall Accessible Seating
The orchestra (main) level of the Chan Shun Concert Hall has a variety of accessible seats. Please note that only the left side of the dress and upper levels of the concert hall (including box seating) are accessible by elevator.
Seat sizes in the concert hall range from approximately 16.5 inches to 19.25 inches. If you require a chair that is larger than this, please note that box seating on the dress and upper levels contain movable chairs with arms which can be replaced with chairs that have no arms. View a map of seat sizes here.
Front Entrance and Rose Garden Parkade Accessibility
For those that require accessible mobility needs, please visit Directions & Parking.
Old Auditorium Accessibility
The access ramp to the Old Auditorium is located off Memorial Drive. For further information about arriving to the Old Auditorium, visit Directions & Parking.
Accessible and mobility-friendly seating is available. The accessible washroom is located on the lower level, accessible via an elevator in the lobby.
For assistance in booking the accessible seating that’s right for you, contact the ticket office by email at chan.tickets@ubc.ca or by phone at 604-822-2697 (phone hours Tues – Fri 12pm – 4pm).
Assisted Listening Devices
Infrared Hearing System headsets are available free of charge for those who are hard of hearing. For further details or to make special arrangements, please contact our box office at chan.tickets@ubc.ca or by phoning us at 604-822-2697.
Animals
Trained guide dogs or service animals assisting guests with disabilities are permitted inside the Chan Centre. All other animals are prohibited.
Barrier-Free Tickets
The Chan Centre for the Performing Arts offers ticket options to those who face barriers to attend our performances. If you are an individual or a community/social group and would like to request discounted or complimentary tickets, please contact chancentre.marketing@ubc.ca. Please note that this refers to concerts programmed by the Chan Centre and does not apply to events presented by organizations outside of the Chan Centre.
Find the full accessibility information here.
